Opening a support ticket is quick and easy. Just follow these steps:

If your flight was completed but has not been taken into account, please gather the necessary information so our technical team can investigate the issue. When opening a support ticket, make sure to include the following details: Providing complete and accurate information will help us resolve the issue more quickly. Once submitted, our technical team […]

If you are having trouble launching your flight, the issue is usually caused by a synchronization problem between MFLink and FSUIPC/XPUIPC. Follow the steps below to resolve the issue. Step 1: Open the Task Manager Step 2: Display the “High” column Step 3: Check MFLink and FSUIPC processes Step 4: Adjust FSUIPC compatibility settings Conclusion […]

Some users may experience issues when logging flights with the A320 FlightFactor aircraft in X-Plane. This problem is usually caused by a missing or incorrect configuration file.            Step 1: Install the FF320 Connector Step 2: Add the configuration file Step 3: Restart and test If the issue persists If flight logging still does not work:

Flight recorder files contain technical logs from the MetaFlight application, while the metacars.db file includes flight data that allows our team to reproduce your flight. If a support agent asks for these files, please send them using one of the following methods: We recommend using SwissTransfer for large files. Once uploaded, simply paste the download […]

If you are using the Brave browser and the MFLink Tracker is not connecting properly, this issue is usually caused by Brave’s built-in Shield feature. Brave Shields may block certain elements required for MFLink to work correctly. How to fix the issue To resolve this, you simply need to disable Brave Shields for MetaFlight. Additional […]